Belvoir
4.5/5, 5107 reviews
86% recommended
96% sales valuation accuracy
98% sales fee satisfaction
93% lettings valuation accuracy
92% lettings fee satisfaction
We are one of the UK's largest lettings franchises with over 15 years of experience and over 150 offices nationwide, each owned and managed by a local lettings specialistEach Belvoir office will provide you with a professional lettings and property management service that embraces our core principles of quality service and customer ... show more We are one of the UK's largest lettings franchises with over 15 years of experience and over 150 offices nationwide, each owned and managed by a local lettings specialist

Each Belvoir office will provide you with a professional lettings and property management service that embraces our core principles of quality service and customer care.

With an extensive selection of properties to rent including houses, apartments, city flats and studio accommodation, your local Belvoir team can provide a choice of properties to fulfil tenants' needs.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 98% £22,000 £2,550,000
Lettings 93% 92% £268 £9,999
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1613 127 1990 466 374 19 210 11 191 106
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Images & Videos

“Brilliant help with a difficult tenant...”

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Jul 15,2018
Minithumbup
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By: 'Happy'
Jul 15,2018
6 people found
this helpful
Kash helped hugely in dealing with a difficult situation where a tenant didn't give proper notice. New tenants were found and he liaised with me and the tenants to ensure they could move in on time....
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“Review of letting agents...”

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Jul 12,2018
Minithumbup
By: 'Elly'
Jul 12,2018
0 people found
this helpful
My brother and i joint own our father's old house in Harpenden, which has been let by Belvoir since 2011. As we both live in Australia it is of great importance to us that we can trust our letting agents to look after the house in ...
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Comment on agent fees
The management fees are very reasonable
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“Great experience from start to finish...”

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Jul 12,2018
Minithumbup
Nathalie
Vanessa
By: 'Ron'
Jul 12,2018
7 people found
this helpful
I would highly recommend Belvoir to anyone who is looking for a professionally managed property. From the initial viewing right up until moving day, everything went very smoothly, and everyone involved was a pleasure with whom to deal. I did have a minor issue with ...
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Comment on agent fees
I thought the fees were fine, although due to my particular circumstances, they were halved, so that probably colors my view a bit.
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By: Natalie Boardman
Jul 12, 2018
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Thanks very much Ron...hope you settle in to your new home. ...

“lettings...”

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Jul 12,2018
Minithumbup
Nathalie
By: 'ANDREW'
Jul 12,2018
6 people found
this helpful
Very responsive to our requests and always polite. Has good and realist knowledge of the local market with the ability to communicate these....
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By: Natalie Boardman
Jul 12, 2018
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Thanks for your kind words Andrew ...

“Renting with Belvoir...”

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Jul 12,2018
Minithumbup
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By: 'Michelle'
Jul 12,2018
7 people found
this helpful
We have been renting with Belvoir for the last 7 months and it's been smooth and easy. We deal with Kash and he is very professional and quick to come back to us with any queries. When We originally booked a viewing he even came to ...
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Comment on agent fees
The fees are on par with all other agents I’ve ever rented with (over 10 years), it’s expensive but what you expect to pay
Was this helpful? Yes

“Expensive for 'service'...”

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Jul 12,2018
Minithumbdown
By: 'Bobbersmill'
Jul 12,2018
2 people found
this helpful
Belvoir letting continued to charge me 12.5% when other agents charged much lower. Inventories were poor - continual lost keys, wrong labour brought in (a plumber brought in for a hole in the roof - which I had to pay for!). With condemned fire-places and out ...
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Comment on agent fees
12.5% seemed a bit on the high side
Was this helpful? Yes
By: Lloyd Rumbold
Jul 16, 2018
View all comments (1)
Dear 'Bobbersmill' We are truly gutted to receive your review and this is particularly unexpected as we have just won two independently judged awards -One for our customer service and the other for our property management, Awarding us with the Best Letting Agent Nottingham 2017 & 18 and The Best Letting Agent Guide has judged our particular branch as operating in the top 5% of All letting agents across the country. Customer service is something we take very seriously and we are really sor ...

“Great Service...”

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Jul 11,2018
Minithumbup
By: 'JB'
Jul 11,2018
0 people found
this helpful
It is peace of mind knowing that my property is in good hands whilst I live overseas. Any issues which arise are dealt with in a prompt and professional manner....
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“Property Management Service...”

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Jul 11,2018
Minithumbup
By: 'Janet'
Jul 11,2018
0 people found
this helpful
I have used Putterills, now Belvoir as the managing agent for up to 3 properties that are rented out. During that time they have provided an excellent, professional and efficient service with minimal disturbance to me. I can't think of any instance when I have had ...
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Comment on agent fees
I have no complaints. When I transferred my business to Putterills they honoured the percentage fee I had been paying previously, which was below the market rate. As I have had more than one property until very recently, they have maintained this lower rate.
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“Efficient...”

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Jul 11,2018
Minithumbup
Gary
By: 'Jdab'
Jul 11,2018
0 people found
this helpful
Always goes the extra mile with guidance and support from a landlords perspective and quick in dealing with tenants issues. Understands the needs of both tenants and landlords....
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Comment on agent fees
Fair rates for work undertaken
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“Excellent proffessional service...”

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Jul 10,2018
Minithumbup
Mathew
Annie
By: 'Rob'
Jul 10,2018
0 people found
this helpful
Having recently let my property I found the whole process very smooth from start to finish. All maintenance tasks were organised and managed by the helpful staff....
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Comment on agent fees
Acceptable
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“Belvoir...”

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Jul 10,2018
Minithumbup
By: 'khanandstewart'
Jul 10,2018
0 people found
this helpful
Belvoir were very helpful and friendly. They answered all questions very quickly too. Expensive application fee. Thank you for helping!...
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“Rude...”

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Jul 09,2018
Minithumbdown
Matthew
By: 'William'
Jul 09,2018
1 people found
this helpful
On making a complaint Matthew Smith sniggered/laugh at it. Belvoir represents the seterotypical estate agent and my interaction with them was very unprofessional....
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Comment on agent fees
NA
Was this helpful? Yes
By: William
Jul 10, 2018
View all comments (2)
I am glad you can easily identify the point at which your colleague sniggered. Since it was so easy to identify, I would take this as confirmation my account is accurate. Your colleague did not take my complaint seriously from the start and therefore left bad reviews as the only option of making my point heard. This was going to be the last poor review, however I am unsure you understand yet, therefore perhaps I should find some other portals? Let me know or please contradict the fact that this ...

“A really excellent service from a highly professional team. We felt supported every step of the way from initial inspection to final choice of tenant....”

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Jul 09,2018
Minithumbup
By: 'Tony'
Jul 09,2018
0 people found
this helpful
My review with more than 20 words is in the box above and I'm not going to type it out again....
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“Excellent Professional Service...”

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Jul 06,2018
Minithumbup
Daniel
Hasna
By: 'Mo'
Jul 06,2018
0 people found
this helpful
Daniel is a courteous and knowledgeable professional who facilitated a very smooth move into an appartment in Dunstable for me. Thanks to both Daniel and Hasna for your excellent services....
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Comment on agent fees
Worth the fees.
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“Quick...”

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Jul 05,2018
Minithumbup
Stacey
By: 'Soph'
Jul 05,2018
0 people found
this helpful
I was really pleased with the constant help I received from both Stacey and Rebecca, I felt like I was running out of time to move out before my baby was due and they done nothing but keep me updated through the whole process and ...
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Comment on agent fees
The agent fees aren’t ideal with the amount you need to pay upfront when going private, however it did make my move much easier as everything was dealt with.
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“Fabulous service...”

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Jul 05,2018
Minithumbup
Stacey
By: 'Marie'
Jul 05,2018
0 people found
this helpful
Always so professional and went that extra mile to always help with my concerns. Would highly recommend this company! Thank you to all the staff for my fabulous service! I am defo a customer for life!...
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Comment on agent fees
Good
Was this helpful? Yes

“Avoid these terrible agents!...”

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Jul 05,2018
Minithumbdown
Carl
By: 'Kevin'
Jul 05,2018
5 people found
this helpful
Unfortunately I didn't get the chance to read up the reviews on Belvoir Gants Hill until after I'd been conned out of my money. I first called to view An apartment around 2 weeks ago, I was greeted on the Phone by Carl. Carl, seemed to ...
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Comment on agent fees
Rediculous
Was this helpful? Yes
By: Jannis
Jul 05, 2018
View all comments (1)
it's always interesting reading comments left on social media about agents by members of the public who feel it necessary to paint a picture different to the actual facts. Nonetheless, the staff at Belvoir Lettings, Gants Hill will continue providing a professional to all our customers ...

“Very fast tenant find and, Excellent customer service...”

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Jul 04,2018
Minithumbup
Jennifer
By: 'Steve'
Jul 04,2018
0 people found
this helpful
We have nothing but praise for the staff at Belvoir Leicester. They provide us with full management services and it's worth every penny. They have found us some lovely tenants within days or weeks of the property coming to market and, on one occasion, there ...
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Comment on agent fees
Fees are comparable with other agents. However, the service is exceptional.
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“good experience...”

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Jul 02,2018
Minithumbup
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By: 'David'
Jul 02,2018
4 people found
this helpful
Kash has always been very helpful. He was able to find a new tenant very quickly and at a very good price. i have been happy with the service....
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Comment on agent fees
They seem high, but most agents do also
Was this helpful? Yes

“Very friendly staff...”

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Jul 02,2018
Minithumbup
By: 'Adèle'
Jul 02,2018
0 people found
this helpful
Very good agency & amazing staff ! Belvoir Team made it really easy, quick and smooth for us to find and move into our new property. Will definitely recommend them, as all member of staff is very reactive, lovely, and helpful ! Always happy to help, this is ...
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“Award in negativity...”

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Jun 29,2018
Minithumbdown
By: 'Lettings'
Jun 29,2018
4 people found
this helpful
After being questioned and questioned, and me saying to the Miss Ambrer Makey, that I will not write my income on an email, just because it is private information and the emails can get hacked. Well, apparently she did not like that, and then sabotaged ...
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Was this helpful? Yes

“Worst letting agency if not company I have ever dealt with...”

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Jun 27,2018
Minithumbdown
Helen
By: 'Helen'
Jun 27,2018
4 people found
this helpful
Rented a property with Belvoir Manchester for 18 months and it was the worst experience I've ever had with a company! My bedroom window was smashed from the outside and it took the 5 months to get it fixed. This was during the winter period and I ...
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Comment on agent fees
Bad. Cowboys!
Was this helpful? Yes

“Excellent...”

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Jun 26,2018
Minithumbup
Rebecca
By: 'Samantha'
Jun 26,2018
0 people found
this helpful
Very helpful, friendly and professional staff who are willing to assist with any matters. Very smooth and pleasant service and would highly recommend....
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Comment on agent fees
Good.
Was this helpful? Yes

“Professional service...”

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Jun 26,2018
Minithumbup
By: 'Jay'
Jun 26,2018
0 people found
this helpful
Daniel and the team have been agents for me for several years now. He and the team have been very professional throughout that time. Daniel is prompt, highly professional and always offers honest advise which I rely on often. Would highly recommend both Belvoir and ...
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“Belvoir...”

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Jun 25,2018
Minithumbup
By: 'yxu46'
Jun 25,2018
0 people found
this helpful
Belvoir sheffield were patient and very nice with me. Georgina, Francesca and Lianna were all a big help for me....
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“Always great...”

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Jun 25,2018
Minithumbup
By: 'David'
Jun 25,2018
0 people found
this helpful
Daniel always provides an excellent service. He's knowledgeable and professional. Nothing is ever too much trouble to get sorted....
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Comment on agent fees
Very competitive for the service provided.
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“Great letting agency, always helpful!...”

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Jun 22,2018
Minithumbup
Hannah
By: 'Thomas'
Jun 22,2018
0 people found
this helpful
The staff at Belvoir were great from start to finish, always happy to help with inquiries I had and sorted everything very quickly. Even after I left the property they were a great help with their aftercare....
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Comment on agent fees
Great ?
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By: Georgina Hulme
Sep 03, 2019
View all comments (1)
How are you are you ok I have missed you and havering a good time here and I hope you are well we could contact each other mate Gina ...

“Belvoir!...”

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Jun 22,2018
Minithumbup
By: 'adavies1992'
Jun 22,2018
0 people found
this helpful
comprehensive paperwork, reassuring to have all bases covered. High fee, but expected for a studio. Friendly and professional service, no problems....
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“A great Company...”

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Jun 19,2018
Minithumbup
By: 'kenmac2u'
Jun 19,2018
0 people found
this helpful
My first experience of Belvoir was as a tenant while working away from home in Liverpool. I was impressed by their ethos and dedication both to the Tenant and Property Owners. Having eventually bought a property in Liverpool and staying there for a number of ...
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Comment on agent fees
You get nothing for nothing in this world - fees fair
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“Happy...”

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Jun 19,2018
Minithumbup
By: 'Aaron'
Jun 19,2018
0 people found
this helpful
Great estate agents. always helpful and would use in the future. no issues and if i called up about a problem it would be sorted asap....
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Comment on agent fees
good
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 10:29 AM 09/09/2020 by Rhona

Awards won by Belvoir

Regional Awards won by Belvoir

Individual Branch Awards

Welwyn, AL6

Swansea, SA1

Sutton Coldfield, B73

Stone, ST15

Stafford, ST16

St Helens, WA10

Sleaford, NG34

Shrewsbury, SY1

Peterborough, PE4

Hitchin, SG5

Harrogate, HG1

Grantham, NG31

Wigan, WN1

Cheltenham, GL53

Liverpool, L1

Nottingham, NG10

Stoke on Trent, ST1

Stoke on Trent, ST4

Nottingham, NG6

Dunstable, LU5

Loughborough, LE11

Rugby, CV21

Cambridge, CB5

Lincoln, LN5

Sheffield, S1



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